{
  "case_id": "audio_phone_slot",
  "title": "Llamada con teléfono y cambio de cita",
  "modality": "audio",
  "purpose": "Detectar intención y confirmar slot crítico antes de actualizar la cita",
  "owner": "equipo_contact_center",
  "destination": "internal_support_tool",
  "storage": "redacted_trace",
  "entity_count": 2,
  "max_entity_sensitivity": 0.455,
  "exposure_score": 0.0,
  "impact": 0.55,
  "risk_score": 0.3178,
  "missing_controls": [],
  "retention_days": 30,
  "decision": "pass",
  "expected_decision": "pass",
  "decision_matches_expected": true,
  "failures": [],
  "next_action": "Mantener como caso de regresión y vigilar drift de entradas."
}