{
  "model_version": "support-prioritizer-2026-06-01",
  "prompt_version": "ticket-routing-prompt-v4",
  "retrieval_version": "support-docs-index-2026-05-30",
  "score_name": "raw_score",
  "score_semantics": "probabilidad de que el ticket requiera prioridad urgente",
  "calibrator_type": "histogram_laplace",
  "calibrator_version": "cal-ticket-v1",
  "policy_version": "support-thresholds-v3",
  "owner": "equipo-ia",
  "dataset_hash_sha256": "01d8033ef36e985d5fb4cc020a387bbd4a63a937966beda11c29f3c29b7129c5",
  "policy_hash_sha256": "b85a3e0e72f87e160f31482859d87e9c943e3ff31c27f1ec28a90f16ad7a80d9",
  "observed_slices": [
    "becas",
    "general",
    "matricula",
    "soporte_tecnico"
  ],
  "valid_slices": [
    "general",
    "becas",
    "matricula",
    "soporte_tecnico"
  ],
  "known_bad_slices": [],
  "dataset_counts": {
    "calibration": 36,
    "evaluation": 36
  },
  "base_rates": {
    "calibration": 0.5833,
    "evaluation": 0.6111
  },
  "quality_gate": {
    "passes": true,
    "checks": [
      {
        "name": "slice_min_cases:becas",
        "passes": true,
        "detail": {
          "count": 10,
          "minimum": 6
        }
      },
      {
        "name": "slice_min_cases:general",
        "passes": true,
        "detail": {
          "count": 9,
          "minimum": 6
        }
      },
      {
        "name": "slice_min_cases:matricula",
        "passes": true,
        "detail": {
          "count": 9,
          "minimum": 6
        }
      },
      {
        "name": "slice_min_cases:soporte_tecnico",
        "passes": true,
        "detail": {
          "count": 8,
          "minimum": 6
        }
      },
      {
        "name": "calibrated_ece",
        "passes": true,
        "detail": {
          "ece": 0.0526,
          "maximum": 0.16
        }
      },
      {
        "name": "recommended_policy",
        "passes": true,
        "detail": {
          "low": 0.15,
          "high": 0.75,
          "cost": 18.8,
          "review_rate": 0.4444,
          "auto_coverage": 0.5556,
          "auto_error_rate": 0.15,
          "auto_error_wilson_95": [
            0.0524,
            0.3604
          ],
          "confusion_auto": {
            "tp": 13,
            "fp": 3,
            "fn": 0,
            "tn": 4
          },
          "passes": true
        }
      }
    ]
  },
  "metrics": {
    "raw_ece": 0.0911,
    "calibrated_ece": 0.0526,
    "raw_brier": 0.1773,
    "calibrated_brier": 0.173
  },
  "recommended_policy": {
    "low": 0.15,
    "high": 0.75,
    "cost": 18.8,
    "review_rate": 0.4444,
    "auto_coverage": 0.5556,
    "auto_error_rate": 0.15,
    "auto_error_wilson_95": [
      0.0524,
      0.3604
    ],
    "confusion_auto": {
      "tp": 13,
      "fp": 3,
      "fn": 0,
      "tn": 4
    },
    "passes": true
  },
  "recalibration_triggers": {
    "model_changed": true,
    "prompt_changed": true,
    "retrieval_changed": true,
    "base_rate_relative_change": 0.2,
    "ece_regression": 0.03,
    "new_slice_without_minimum_cases": true
  }
}