{
  "model_version": "support-prioritizer-linear-v1",
  "explanation_policy_version": "interp-audit-v1",
  "owner": "equipo-ia",
  "purpose": "diagnóstico interno y revisión operativa de tickets priorizados",
  "allowed_consumers": [
    "ingenieria",
    "soporte_n2",
    "producto"
  ],
  "not_for": [
    "decisión final sin revisión",
    "comunicación automática a usuario"
  ],
  "required_fields": [
    "case_id",
    "model_version",
    "score",
    "prediction",
    "top_features",
    "deletion_test",
    "counterfactual",
    "data_hash_sha256",
    "policy_hash_sha256"
  ],
  "logging_required": true,
  "monitoring": {
    "log_explanations": true,
    "monitor_top_feature_distribution": true,
    "monitor_counterfactual_availability": true,
    "monitor_explanation_drift": true
  },
  "data_hash_sha256": "ec7bf55279ff3c6a3f93510b638fea374eff27577425cdcb76b5ba103c7af20e",
  "policy_hash_sha256": "9b16a2f2b078e25f87522702c9719026bb360230f40afe06ec8ad137f05aadba",
  "sample_explanation_event": {
    "case_id": "t001",
    "model_version": "support-prioritizer-linear-v1",
    "score": 0.859603,
    "prediction": 1,
    "top_features": [
      {
        "feature": "student_wait_days",
        "value": 12.0,
        "weight": 0.13,
        "contribution_logit": 1.56,
        "direction": "sube"
      },
      {
        "feature": "missing_payment",
        "value": 1.0,
        "weight": 1.25,
        "contribution_logit": 1.25,
        "direction": "sube"
      },
      {
        "feature": "prior_cases",
        "value": 3.0,
        "weight": 0.28,
        "contribution_logit": 0.8400000000000001,
        "direction": "sube"
      }
    ],
    "data_hash_sha256": "ec7bf55279ff3c6a3f93510b638fea374eff27577425cdcb76b5ba103c7af20e",
    "policy_hash_sha256": "9b16a2f2b078e25f87522702c9719026bb360230f40afe06ec8ad137f05aadba"
  }
}